Please note: This guide is for content providers only. If you deliver your content via a distributor, please reach out to them for help or check out our FAQ here.
I’m a music provider
Tip: If any terms in here are unfamiliar, refer to the Spotify Service Level Guidelines.
If you are experiencing issues logging into the Catalogue Manager you could try resetting your password and/ or requesting a new OTP here. If however you have new details and you are still experiencing issues then please ensure the time on your mobile devices, laptop or desktop match exactly with the time in your logged timezone. A helpful website for confirming this is https://time.is/
If the Catalogue Manager is down and you haven’t been forewarned, or there is anything else that you wish to request then please submit a request with the Content Operations team.