[MUSIC] Some music tracks on my release aren’t visible

Please note: This guide is for content providers only. If you deliver your content via a distributor, please reach out to them for help or check out our FAQ here.

 

I’m a music provider

Tip: If any terms in here are unfamiliar, refer to the Spotify Service Level Guidelines.

 

Make sure the track-level rights were included in the XML. If they weren’t, send an update with the track-level rights included.

 

Check the TRACKS tab in Spotify’s Catalog Manager.

 

Note: If you don’t have access, reach out to the Content Operations Ingestion team. More info in this section of the Help Centre.

 

If any music icons are missing, there’s a transcoding issue. Make sure the audio’s up to spec, then redeliver with full assets. There’s more info on audio at How does Spotify process my audio files?.

 

Once the info shows correctly in the Catalog Manager, your update should take effect within 2 business days. If it doesn’t, reach out to the Spotify Content Operations Ingestion team.

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