[MUSIC] I need a new OTP for the Spotify Catalog Manager

Please note: This guide is for content providers only. If you deliver your content via a distributor, please reach out to them for help or check out our FAQ here.


I’m a music provider

Tip: If any terms in here are unfamiliar, refer to the Spotify Service Level Guidelines.


If you require a new OTP (One Time Password) for your mobile device for authentication for yourself or for a team member then please submit a request by going to this form and selecting -


"Content Operations: Music Content Delivery & Ingestion Support"

"I need help with the Music CMS (Scatman)"

"I have an account to the Music CMS (Scatman) but I need a new OTP": 


We won't send you a confirmation e-mail, but will aim to get you a new OTP over within 5 business days.

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